Tuesday, October 5, 2010

[MBAJobs] Job Opportunity - VP- Quality- MBB

Scholarships for International Students

 

   

 

 

VP Quality - at VP- Quality
Location: Mumbai
Functional Area: Quality assurance
Role: VP/GM/Head

Company Background
Our client is a well known global BPO

Job description
Key Responsibilities:

• Drive Business Process Excellence and Transformation Projects
• Create and implement BPET strategies
• Lead and mentor up to 25 high potential GBs and BBs
• Identify key operating areas for Operations and drive improvement initiatives (Process Improvement / Transformation / Automation etc.) to attain process excellence
• Facilitate process transitions and SLA adherence for the processes in the vertical
• Embrace change and drive training on Six-Sigma to help develop Quality DNA within the vertical
• Facilitate setting up of required infrastructure for implementing the Quality Management System
• Drive Six-Sigma and Lean projects, QMS within the vertical,
• Contribute and present in client/customer reviews/meetings
• Adhere to compliance to quality standards and Follow appraisal and feedback mechanism
• Do goal setting with the team and ensure effective and measurable reviews and feedback mechanisms (MRC, Operations Review, Dashboards, BQC)
• Initiate best practice sharing across the team and vertical

The Selected candidate should be:

• Over all 11+ years of experience out of 5+ Years should be in Quality
• Exposure to various Projects in the BPO space
• Should be in Master Black Belt Role
• Should be a Post Graduate
• Should be Black Belt Certified
• ISO /QMS/COPC Trained or certified
• Exposure in Service Quality of Data Process, Data Analysis, statistical concepts
• Hands on experience in driving Lean/Six Sigma/ business projects and initiatives

Qualifications
MBA - Any Management

Kindly send your resumes to chitra@avanceservices.com

__._,_.___
Recent Activity:
 
MBAJobs@yahoogroups.com - jobs for MBAs! Sign up for free and tell your friends about it!
To subscribe, send an email to: MBAJobs-subscribe@yahoogroups.com.
To unsubscribe, send an email to: MBAJobs-unsubscribe@yahoogroups.com

It's ok to forward job postings in this group to others, as long as you forward the job postings in their ENTIRETY - no cutting and pasting please!


.

__,_._,___

No comments:

Post a Comment